Privacy Policy

Welcome to Hiking guide by picks. We value your privacy and personal data protection. This policy explains how we collect, use, and protect your data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA). Using our service constitutes your acceptance of this policy.

1.1 Data you provide directly Account Information: * Name or nickname * Email address Content Information: * Reviews and comments on hiking trails * Uploaded photos and videos * Ratings and feedback * Saved trails you have traveled Contact Information: * Messages sent to support team * Surveys and feedback 1.2 Automatically collected data Location Data: * Travel history and recorded trails

We use your data to: 2.1 Provide and improve experience ✅ Create and manage your account ✅ Record and display trails you travel ✅ Recommend trails suitable for you based on interest and difficulty ✅ Show nearby places and points of interest ✅ Connect you with friends and hiking community 2.2 Communication and Support ✅ Respond to questions and inquiries ✅ Send notifications about activities (when allowed) ✅ Inform news, updates, and special offers ✅ Send surveys to improve service 2.3 Security and Protection ✅ Detect and prevent unusual usage ✅ Verify identity and prevent fake accounts ✅ Enforce terms of use ✅ Maintain system security 2.4 Analysis and Development ✅ Analyze usage behavior to improve service ✅ Create statistics and reports (anonymous) ✅ Test new features ✅ Fix bugs and technical issues 2.5 Marketing and Advertising ✅ Show relevant ads (if any) ✅ Measure marketing campaign performance ✅ Send special offers based on interest (when consented) Note: You can opt-out of marketing communications at any time.

We process your data based on: 1. Consent - You allow us to collect and use data 2. Contract - Necessary to provide agreed service 3. Legitimate Interest - To improve service and maintain security 4. Legal Obligation - When required by law

4.1 Public Data The following data will be shown to other users: * Username and profile picture * Reviews and comments posted * Shared trail photos * Ratings and feedback 4.2 Sharing with Third Parties Service Providers: We may share data with companies that help us operate: * Cloud Storage such as AWS, Google Cloud * Data Analytics such as Google Analytics, Firebase * Payments (if any) such as Stripe, PayPal * Email sending such as SendGrid, Mailchimp * Maps such as Google Maps API These third parties are obligated to keep data confidential and use it only as authorized. Business Partners: * Weather providers * Map providers Special Cases: We may disclose data when: * Required by law or court order * Preventing fraud or crime * Protecting rights and safety of users or public * Merger, acquisition, or sale of business occurs 4.3 Non-shared Data We do not sell your personal data to third parties.

We retain your data for the following periods: Data Type | Duration Account Info | Account lifetime + 30 days after deletion Travel History | Account lifetime or until you delete Reviews & Comments | Account lifetime + 90 days (for community reference) After retention period, data will be deleted or anonymized.

You have the following rights regarding your data: 7.1 Right to Access * Request to see data we hold about you * Request copy of data 7.2 Right to Rectification * Correct inaccurate or incomplete data 7.3 Right to Erasure * Request deletion of your data (except where law requires retention) 7.4 Right to Object * Object to direct marketing usage * Object to processing based on legitimate interest 7.5 Right to Restriction * Request temporary suspension of data usage 7.6 Right to Data Portability * Request data in machine-readable format (e.g., JSON, CSV) * Request transfer to another provider 7.7 Right to Withdraw Consent * Withdraw consent at any time Exercising Rights Contact us via: 📧 Email: [email protected]

We use Cookies and similar technologies to: * Remember your login * Store settings and language * Analyze usage